机读格式显示(MARC)

• 000 01358cam 2200361 a 4500

• 001 0000440696

• 003 CAL

• 005 20041011151400.0

• 008 041011s1997 caua b 001 0 eng

• 010 __ |a 96045846 //r97

• 020 __ |a 0787908576 (alk. paper)

• 040 __ |a DLC |c FDU

• 050 00 |a HD58.7 |b .S755 1997

• 082 00 |a 658.8 |2 21

• 090 __ |a F713.3/S893

• 093 __ |a F713.3 |2 4

• 099 __ |a CAL 022000917005

• 100 1_ |a Stowell, Daniel M.

• 245 10 |a Sales, marketing, and continuous improvement : |b six best practices to achieve revenue growth and increase customer loyalty / |c Daniel M. Stowell.

• 246 30 |a Six best practices to achieve revenue growth and increase customer loyalty

• 250 __ |a 1st ed.

• 260 __ |a San Francisco : |b Jossey-Bass Publishers, |c c1997.

• 300 __ |a xvii, 286 p. : |b ill. ; |c 24 cm.

• 440 _4 |a The Jossey-Bass business & management series

• 504 __ |a Includes bibliographical references (p. 275-276) and index.

• 505 1_ |a The six best practices --Manage for change --Listen to customers --Focus process --Use teams --Practice an open organization culture --Apply technology.

• 650 _0 |a Corporate culture.

• 650 _0 |a Selling.

• 650 _0 |a Marketing.

• 650 _0 |a Teams in the workplace.

• 650 _0 |a Customer relations.

• 650 _0 |a Organizational change.

• 950 __ |a JHUL |b F713.3 |c S893