机读格式显示(MARC)
- 000 00737cam 2200253 a 4500
- 008 050403s1990 mnua 001 0 eng
- 035 __ |a 9(DLC) 89010823
- 040 __ |a DLC |c DLC |d DLC
- 050 00 |a HF5541.T4 |b P45 1990
- 100 1_ |a Pekas, Mary D., |d 1937-
- 245 10 |a Telephone mastery : |b skills for business productivity / |c by Mary D. Pekas.
- 260 __ |a Eden Prairie, MN : |b Paradigm, |c c1990.
- 300 __ |a xii, 114 p. : |b ill. ; |c 28 cm.
- 500 __ |a Includes index.
- 650 _0 |a Telephone in business.
- 650 _0 |a Telephone selling.
- 950 __ |a JHUL |b TN916 |c P379