机读格式显示(MARC)
- 000 00916nam 2200301 a 450
- 008 030410s1994 ohua b 001 0 eng
- 010 __ |a 93001655 //r952
- 050 00 |a HF5438.25 |b .C66 1994
- 100 1_ |a Coppett, John I.
- 245 10 |a Professional selling : |b a relationship management process / |c John I. Coppett, William A. Staples.
- 260 __ |a Cincinnati, OH : |b South-Western Pub. Co., |c c1994.
- 300 __ |a xiv, 546 p. : |b ill. ; |c 23 cm.
- 504 __ |a Includes bibliographical references and index.
- 650 _0 |a Customer relations.
- 650 _0 |a Customer services |x Management.
- 650 _0 |a Sales management.
- 700 1_ |a Staples, William A., |d 1948-
- 950 __ |a JHUL |b F713.50 |c c785