机读格式显示(MARC)
- 000 00859pam 2200289 a 4500
- 008 020715s2003 enka b 001 0 eng
- 040 __ |a DLC |c DLC |d SHCD
- 050 00 |a HF5415.5 |b .B795413 2003
- 099 __ |a CAL 022004017462
- 240 10 |a Relationship marketing. |l English
- 245 10 |a Relationship marketing : |b Text and Cases / |c S. Shajahan.
- 260 __ |a New Delhi : |b Tata McGraw-Hill Publishing Company Limited, |c c2004.
- 300 __ |a xi, 310 p. : |b ill. ; |c 23 cm.
- 504 __ |a Includes bibliographical references and index.
- 650 _0 |a Customer relations |x Management.
- 905 __ |a JHUL |b F713.3 |c S527