机读格式显示(MARC)

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• 010 __ |a 978-7-5086-3943-7 |b 精装 |d CNY49.00

• 099 __ |a CAL 012013085064

• 100 __ |a 20130603d2013 em y0chiy50 ea

• 101 1_ |a chi |c eng

• 102 __ |a CN |b 110000

• 105 __ |a a z 000yy

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• 200 1_ |a 终极问题2.0 |A Zhong Ji Wen Ti 2.0 |e 客户驱动的企业未来 |f (美) 弗雷德·赖克哈尔德, 罗伯·马奇著 |d = The ultimate question 2.0 |e how net promoter companies thrive in a customer - driven world |f Fred Reichheld, Rob Markey |g 杨洋译 |z eng

• 210 __ |a 北京 |c 中信出版社 |d 2013

• 215 __ |a 24, 247页 |c 图 |d 23cm

• 314 __ |a 责任者Markey规范汉译姓：马基

• 500 10 |a Ultimate question 2.0 : how net promoter companies thrive in a customer - driven world |A Ultimate Question 2.0 : How Net Promoter Companies Thrive In A Customer - Driven World |m Chinese

• 517 1_ |a 客户驱动的企业未来 |A ke hu qu dong de qi ye wei lai

• 606 0_ |a 企业利润 |A Qi Ye Li Run |x 研究

• 690 __ |a F275.4 |v 4

• 701 _1 |a 赖克哈尔德 |A Lai Ke Ha Er De |g (Reichheld, Fred) |4 著

• 702 _1 |a 马基 |A Ma Ji |g (Markey, Rob) |4 著

• 702 _1 |a 杨洋 |A Yang Yang |4 译

• 801 _0 |a CN |b NUL |c 20130709

• 905 __ |a JHUD |d F275.4/25

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