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西文图书1.Engaging brands : a customer-centric approach for superior experiences / F713.5/A224
馆藏复本:1
可借复本:1 Addis, Michela,
(0) 馆藏 -
西文图书2.Brands on a mission : how to achieve social impact and business growth through purpose / F713.5/S568
馆藏复本:1
可借复本:1 Sidibe, Myriam,
(0) 馆藏 -
西文图书3.Sell the brand first : how to sell your brand and create lasting customer loyalty / F713.50/S855
馆藏复本:1
可借复本:0 Stiff, Dan.
McGraw-Hill , c2006.
(0) 馆藏 -
西文图书4.Emotion marketing : the Hallmark way of winning customers for life / F713.5/R656
馆藏复本:2
可借复本:2 Robinette, Scott.
McGraw-Hill, c2001.
(0) 馆藏 -
西文图书5.Quality : from customer needs to customer satisfaction / F5/B499
馆藏复本:1
可借复本:1 Bergman, Bo,
McGraw-Hill Book Co, c1994.
(0) 馆藏 -
西文图书6.Customer satisfaction : how to maximize measure and market your company's "Ultimate Product" / F178/H233
馆藏复本:3
可借复本:3 Hanan, Mack.
AMACOM/American Management Association, 1991.
(0) 馆藏 -
西文图书7.Marketing : connecting with customers / F713.50/H296
馆藏复本:4
可借复本:3 Harrell, Gilbert D.
Prentice Hall, c1999.
(0) 馆藏 -
西文图书8.Wide-angle vision : beat your competition by focusing on fringe competitors, lost customers, and rog F710/B959
馆藏复本:1
可借复本:1 Burkan, Wayne C.
John Wiley and Sons, Inc., c1996.
(0) 馆藏 -
西文图书9.Marketing for keeps : building your business by retaining your customers / F713.50/F985
馆藏复本:2
可借复本:1 Furlong, Carla B.
Wiley, c1993.
(0) 馆藏 -
西文图书10.Word-of-mouth marketing / F713/W749
馆藏复本:1
可借复本:1 Wilson, Jerry R.,
John Wiley & Sons, Inc., c1994.
(0) 馆藏 -
西文图书11.The innovation edge : creating strategic breakthroughs using the voice of the customer / F713.3/B257
馆藏复本:1
可借复本:1 Barnard, William.
Omneo c1994.
(0) 馆藏