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西文图书1.Managerial communication : strategies and applications / 2nd ed. C912.3/M266=2
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西文图书2.Readings and cases in business communication / F21-43/R287
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可借复本:1 [edited by] Steven P. Golen, Ross Figgins, Larry R. Smeltzer.
J. Wiley, c1984.
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