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中文图书1.顾问式销售:向高层进行高利润销售的哈南方法:the Hanan formula for high-margin sales at high levels F713.3/557
馆藏复本:3
可借复本:3 (美) 麦克·哈南著
人民邮电出版社 2013
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西文图书2.Customer satisfaction : how to maximize measure and market your company's "Ultimate Product" / F178/H233
馆藏复本:3
可借复本:3 Hanan, Mack.
AMACOM/American Management Association, 1991.
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